Lady of America – Rude Owner

Yesterday I decided to start my free trial at the Lady’s of America on Coral Way and 85th Ave. I had a 3 day free trial, I planned on negotiating pricing after the 3 days. However, Alexis which is the sales representative wanted to get started. I flat out told him I could get a better deal else where and that I will do no more then $75 down with 20 dollars a month, NO Contract. He asked the Owners son in front of me, He stated that he can only get me $100 down at 29.99 a month at a 1 year contract. I told him, NO and the offers I have received.

BACK AND FORTH

We went back and forth for about 20 minutes, Alexis was a strong sales person. Honestly when I met him I thought he was a little full of himself, and in a way he is LOL, but he genuinely wants to make a sale and give you a good deal. Finally he offered $75 down at $22.50 a month NO Contract. He went to tell the boss’s son, and he said it was fine, but Alexis wasn’t going to get commission on it. Alexis was willing to do this to get me in. As I hand him my license to start the process, the Owner comes in. OH How I wish I had gotten her name. She comes in asking Alexis what we figured out and he told her.

THEN THE RUDENESS…..

So unprofessionally she states that she cannot and will not do that deal. I told her when I came in on Saturday, Alexis was willing to give me $75 down at $25 a month with NO Contract. She said that Alexis should had told me that ended Saturday and that I should have come in Saturday for that deal. I told her that I wasn’t going to go in the pouring rain with thunder to sign a contract. I work and have school and this was the only day I could come in. You should had heard the tone in her voice. I am or was a potential client, how dare she come in and retract the offer that her son said to go ahead with and how dare she talk to me to me like that. I simply stood up told her that if she wanted to run a good business she needed to learn how to negotiate, I wasn’t going to pay more here when I can get a better deal some place else. I looked at Alexis said sorry call me if you want to give me the offer and walked out.

I was so FURIOUS

I headed home, wasted time with about 45 minutes of my day, and without a single workout in hand and NO Contract of any sort. Alexis called me shortly after to apologize, I told him she was very rude and unprofessional. He was pissed and let it be known. He said that if he can still get me a deal, if he could call me. I told him he can but she can’t. I honestly don’t know if I would like to even go that Lady of America after what just happened.

Would you go if they offered you the right price?

XO,
Kristin Nicole